Tuesday, August 7, 2012

Yikes! Blocked by Pinterest! Why? How? What?

Yesterday, I found something of interest to pin. When I tried pinning the following message appeared:



Not what I was expecting.

Wow! That's a lot of Pins????????? 

It was only one. And note the message is incorrectly formatted so the Learn more link doesn't work. I copied the address, pasted it into the url field and found out the following additional information:

"If you’re seeing a continued error message when you try to comment, pin, repin/like a pin, or follow another Pinner on Pinterest, it’s likely because you’re being blocked by our automated spam detection system.

You could have been mistaken as a potential spam attack if you’ve been doing any of the following actions:
1. Commenting on many pins very quickly (especially comments including a link)

2. Posting the same comment many times (especially a comment including a link)

3. Following lots of users very quickly

4. Pinning, repinning, and/or liking pins very quickly - particularly repeatedly pinning things which all link to the same source

5. Using a link-shortener or a link-redirect, for example: bit.ly or other link-shorteners - try using the full link in a comment or pin description instead! Also try pinning from the original source without using a link-redirect."


I have done none of these things. In fact, I have been on vacation for a week, and although I did some pinning, I didn't do anywhere near my normal volume.

The site provides a method for submitting a request for review. I have followed the directions, received an automated reply with a repeat of the same directions, followed them again and am now waiting.

Has anyone else had this problem? Solutions? Ideas?

Thanks!
Marji

Update:
It took about 14 hours but this afternoon my Pinterest account started working agin.  I did follow the "Submit a request" procedure.  I received an automated reply requesting me to do it again, and then I waited. I did try to locate a help line, or a phone number. One place did list help@pinterest.com as a help line but my email was rejected.

Bottom line: I am pinning again- but don't know what caused me to be knocked off.

6 comments:

  1. Oh my gosh- I can't imagine not being able to pin! I've not heard about this, but I hope you'll provide an update when you get some resolution. There's no live link for chatting with a real person?

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  2. I had the same message one day a couple weeks ago. Then it worked again in a couple of days!! Weird!

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  3. Perhaps the item you were trying to Pin was linked to a Spam. Something on your Pin triggered the alarm and was blocked. So, it was probably a good thing that it got blocked.
    I'm just glad to know that you get "Unblocked" in a couple of days - So in case this happens to me - I'll not panic.

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  4. I have, several times, had to enter a passcode (one of those hard-to-read secure passcodes) on Pinterest. They said their bots said I looked suspicious! LOL

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    Replies
    1. I have gotten those as well. Pinterest says you should expect that about once a day. This was more intense. I wasn't allowed to pin at all - no captcha to enter. Just shut off. Back on after 14 hours though.

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  5. i haven't been blocked, but i had to fill in the code (which you can barely decipher) before i could continue. of coarse it had to refresh about 4 times. i wasn't doing anything spammy either!

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